Q: Can I return my purchase?
A: Items may be returned for store credit only up to seven days after purchase if tags are still attached and the receipt is presented. No cash returns.
Q: I saw an item you posted on instagram, can I purchase it over the phone or put it on hold?
A: At this time all purchases (excluding our etsy shop) must be made in store, and we cannot do holds.
Q: I'm working on a movie or theater production, can I buy items for my actors and return them later?
A: If you would like help finding wardrobe, call ahead to give us details about what you are looking for and your actors' measurements. We cannot rent out merchandise temporarily, but we can work with you to find pieces that will be the best for your production.
Q: Do you wash your clothes?
A: All items go through Goodwill processing, but we do not wash them in our store. We recommend washing any clothes you purchase, whether it is from us or brand new!
Q: Can I do consignment or donate to your store?
A: Because we are a nonprofit owned by Goodwill we do not do consignment. If you would like to donate, there are four Goodwill donations centers that can accommodate you right in the city, located at 2601 S Front Street (215-463-5054), 10101 Bustleton Avenue (215-961-2208), 5400 Ridge Ave, or our West Mount Airy location at 7061 Lincoln Drive.